Rizk Privacy Policy

At Rizk, we are committed to protecting your personal data and respecting your privacy whenever you visit rizk.com casino or use our services. This Rizk Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have regarding your personal data when you play at Rizk casino. By creating an account, completing Rizk login, or otherwise using our platform, you acknowledge that you have read and understood this policy.

Who We Are

We operate Rizk under Zecure Gaming Ltd (Malta company number C69036, registered at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta), part of the Betsson Group. We hold a Malta Gaming Authority sub-licence (MGA/CRP/1117/2025/02, issued 16.10.2025) under the corporate group licence held by Netplay, and we are licensed by the UK Gambling Commission under licence number 056427, issued 12.02.2020. As the data controller, we determine how and why your personal data is processed when you use rizk casino online services.

Information We Collect

We collect several categories of information to provide you with a safe and enjoyable Rizk casino online experience:

• We gather identity details such as your name, date of birth, address, and government-issued identification during account registration and verification.
• We record your contact information, including your email address and phone number, so we can communicate with you and manage your Rizk casino login credentials.
• We collect financial information, including payment method details, transaction history, deposits, and withdrawals processed through Visa, Mastercard, Apple Pay, Interac, Trustly, Neteller, Skrill, MuchBetter, LuxonPay, and other supported methods.
• We track your gaming activity, including games played, wagers placed, bonus usage, and loyalty program participation such as your progress in the Wheel of Rizk.
• We collect technical data, including your IP address, device type, browser information, and geolocation, particularly when you access our platform through the Rizk app or Rizk casino app on mobile devices.
• We may collect information you provide when contacting our support team, requesting assistance with a rizk casino bonus code, or submitting a complaint.

How We Use Your Data

We use the personal data we collect for several legitimate purposes. We use your information to verify your identity, comply with anti-money laundering regulations, and confirm you meet age and jurisdiction requirements. We use your data to process transactions, manage your account, and facilitate secure Rizk casino login sessions across desktop and mobile platforms. We also use your information to personalize your experience, including tailoring promotional offers, applying a rizk bonus code you may have received, and administering our Rizk Races, Rizk Raffles, and cashback promotions.

Additionally, we use your data for fraud prevention and security monitoring, to communicate important account updates, and to comply with our regulatory obligations under Maltese and UK gambling law. Where you have opted in, we may send you marketing communications about a new rizk promo code, seasonal bonuses, or updates regarding our rizk casino app for Android and other platforms.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze how you interact with our services. Cookies help us recognize you when you return for Rizk login, maintain your session security, and improve the overall performance of rizk.com casino. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our site.

How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

• We share data with payment processors and financial institutions to complete deposits and withdrawals.
• We share information with regulatory bodies, including the Malta Gaming Authority and the UK Gambling Commission, as required by law.
• We share data with identity verification providers to confirm your age and identity in compliance with responsible gambling regulations.
• We may share information with affiliate partners for tracking purposes, including when you access our platform through a rizk affiliate login referral.
• We share data with IT service providers, customer support platforms, and fraud prevention services that help us maintain the security of our operations.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our systems use encryption technology to secure sensitive information, including payment details and account credentials used for rizk casino mobile login. While we take extensive precautions, no method of transmission over the internet is entirely secure, and we encourage you to use strong, unique passwords for your account.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and anti-money laundering obligations. Typically, we retain account and transaction records for a minimum period required under Maltese and UK gambling regulations, even after you close your account with us.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. These rights include:

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request erasure of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of processing, including direct marketing.
• You have the right to request a copy of your data in a portable format.
• You have the right to withdraw consent where processing is based on consent, such as marketing communications about a rizk casino bonus codes offer.

To exercise any of these rights, you can contact us using the details provided below.

International Data Transfers

As part of the Betsson Group, we may transfer your personal data outside the European Economic Area to affiliated entities or service providers. When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with applicable data protection laws.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted territories, including the United States and its dependencies, and various other jurisdictions listed in our terms. If you access our platform from a restricted location, we reserve the right to suspend your account and decline to process any personal data beyond what is necessary to comply with legal obligations.

Children's Privacy

We do not knowingly collect personal data from anyone under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information.

Changes to This Policy

We may update this Rizk Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of rizk.com casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, wish to exercise your privacy rights, or need assistance with your account, our support team is available 24/7 via live chat or email. You can reach us at support-en@rizk.com or support@rizk.com. For unresolved complaints, you may escalate your query to csmanagement@rizk.com, and we will respond promptly to address your concerns.